Leading Change for Healthcare Professionals

Upcoming Dates:

• March 27. 2026: UH Katy Campus | Register

Time: 9 a.m. - 5 p.m.
Cost: $1,420

Course Description

Healthcare organizations operate in one of the most complex, regulated, and human-centered environments — where change directly impacts patient safety, clinical outcomes, staff well-being, and financial sustainability. Leaders are constantly navigating transformation initiatives such as care model redesign, digital health implementation, regulatory mandates, workforce challenges, and cost pressures.

This immersive one-day workshop equips healthcare leaders with a practical, structured change management framework, hands-on tool application and coaching-based leadership skills to successfully guide change in clinical and non-clinical settings. Using a realistic healthcare case study (or participants’ real initiatives), participants will design a tailored change plan that addresses stakeholder resistance, aligns clinical and operational priorities, and drives sustainable adoption.

Learning Objectives

Apply a structured change management methodology within clinical, operational, and administrative environments.

Clarify the leader’s role as sponsor of healthcare change initiatives and effectively engage physician and executive sponsors.

Use foundational change tools adapted for healthcare settings:

• Change vision statements aligned to patient care and outcomes
• Change readiness assessments addressing clinical risk and capacity
• Stakeholder analysis including clinicians, administrators, patients, and external regulators
• Communication planning across multidisciplinary teams

Apply coaching and influence skills to manage resistance, engage clinicians, and lead through uncertainty.

Who Should Attend

• Healthcare executives and senior leaders
• Physician leaders, medical directors, and clinical chiefs
• Directors and managers leading operational, clinical, or digital initiatives
• Project and program managers in healthcare systems
• Change leaders involved in care delivery, quality improvement, or transformation efforts

Agenda

• What is Change Management in Healthcare?
  (Definitions, Roles, Framework, Relationship with Project Management)
• Review Healthcare Case Study:
  Methodology and tool application overview and instructions
• Application of Tools:
  • Change Vision Statement Template (Why? What? How?) — aligned to patient care and outcomes
  • Change Readiness Assessment — identifying clinical, operational, and capacity risks
  • Stakeholder Analysis — clinicians, leaders, staff, and other impacted groups
  • Communication Plan — who, what, when, and how change will be communicated in healthcare settings
• Interpersonal Skills:
  Role-playing using coaching techniques, practicing listening and asking questions instead of telling—focused on clinician and stakeholder engagement
• Final Change Plan Presentation:
  Participants finalize and present the change plan for the healthcare case study (or their own initiative)

Instructor